1. Purpose of This Policy
This Cookie Policy explains how HimStrong Telehealth Limited (“HimStrong”, “we”, “our”, or “us”) uses small data files and related technologies when you interact with our website or digital platform.
It also outlines your rights and choices regarding these technologies under Kenyan law.
2. Understanding Cookies and Similar Tools
When you visit a website, certain information may be stored on your device to support functionality and improve your experience.
These may include:
- Cookies (small text files saved in your browser)
- Local storage data
- Tracking pixels or embedded scripts
These tools allow the platform to recognize your device and remember certain information during and between visits.
3. How These Technologies Support Our Platform
We use these technologies for operational, security, and improvement purposes, including:
- Keeping the platform secure and preventing unauthorized access
- Allowing you to sign in and remain logged in during your session
- Remembering your preferences and settings
- Understanding general usage patterns to improve performance
- Ensuring the platform operates efficiently across devices
We do not use these technologies to make clinical decisions or determine medical outcomes.
4. Categories of Use
4.1 Core Functionality (Mandatory)
These are required for the platform to operate properly. They support:
- Account access and authentication
- Security protections
- Basic navigation
Without these, the service may not function correctly.
4.2 Experience Enhancement
These helps personalize your interaction with the platform, such as:
- Saving display or interface preferences
- Remembering location or region settings
- Improving usability across visits
4.3 Usage Insights
We may collect general, non-identifiable information about how the platform is used. This helps us:
- Improve system performance
- Identify errors or technical issues
- Enhance user experience
These insights are not used to monitor individual health activity.
4.4 Advertising
HimStrong does not currently use tracking tools for advertising or marketing purposes. If this changes, we will first obtain your consent and update this Notice.
5. Third-Party Involvement
Some services we rely on (such as infrastructure, analytics, or payment systems) may use their own technologies.
Where this occurs:
- We ensure appropriate data protection safeguards are in place
- Third parties are not permitted to use data for unrelated purposes
- Processing complies with Kenyan data protection requirements
6. Your Control and Choices
You can manage how these technologies are used:
On Our Platform
You may adjust your preferences through the cookie settings available on our website.
Through Your Device or Browser
You can:
- Delete stored data
- Block certain types of cookies
- Receive notifications when cookies are used
Be aware that restricting certain features may affect how the platform functions.
7. Legal Basis and Compliance
We handle all data collected through these technologies in line with Kenyan law, including:
- The Data Protection Act, 2019
- Guidance from the Office of the Data Protection Commissioner (ODPC)
- Relevant provisions of the Kenya Information and Communications Act
Where required, your consent will be obtained before non-essential technologies are used.
8. Protection of Health Information
We maintain strict separation between platform usage data and medical information.
Specifically:
- Health records are not stored in cookies
- Medical consultations are not tracked through browser technologies
- Sensitive health data is processed only within secure systems
9. Storage Duration
Some technologies operate only during your session and are removed once you close your browser. Others may remain for a limited period unless deleted earlier through your settings.
10. Updates to This Notice
We may revise this Cookie Notice from time to time to reflect:
- Changes in technology
- Updates to legal requirements
- Improvements to our services
Any updates will be published with a revised effective date.
11. Your Data Rights
Under Kenyan data protection law, you may have rights regarding your personal data, including:
- Access to your data
- Correction of inaccurate information
- Deletion where applicable
- Restriction or objection to certain processing
Further details are available in our Privacy Policy.
12. Contact Details
For any questions or concerns regarding this Cookie Policy:
HimStrong Telehealth Limited (HimStrong)
Email: privacy@himstrong.com
General Support: support@himstrong.com